Turn off the machine and unplug the power cord. Canon Experience Store Test, try and buy all the latest Canon digital cameras, lenses, and printers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. If the jammed paper tears and portions remain in the machine, follow this process to remove it: Press Stop to cancel the print job. I documented it all with photos on my site, . In principle, Canon shall change or delete the contents of this guide without prior notice to customers. Printer is still working great months later and was trivial to do, no special tools or printer disassembly required (just slide out the print tray). After 10 minutes, please reconnect the power cord and turn your PIXMA MG3520 on. Please unplug the power cord from your PIXMA MG3520 and leave it off for approximately 10 seconds. Even with the rubber grips, they can't get enough purchase on the paper to draw it into the main rollers.įrankly, just grab a sponge and scissors, it works great! I used a cut off portion of a Dishmatic sponge head. To attempt to resolve the 5100 error, please follow these steps: 1. I did loads of testing of other methods to work around the deficient design - ultimately, the spring which is supposed to push the small rollers onto the paper in the tray is far too weak. If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. Make sure that the jammed paper is not under the FINE cartridge holder.
If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged. His solution was wonderfully simple - get something which applies enough pressure to push the paper tray feed roller onto the paper, and it'll almost certainly work fine. Was working fine wife went to print a document and went to get it and found the paper jam - she had just opened a new ream of paper and put more pages in the tray. Remove the paper on the front tray if any.
#Canon mg3500 paper jam series#
For those with an MG series multifunction printer which can't load paper, I had the same issue with my MG5750.īy chance, I found a post on another forum from another owner.